Terms of Service

Last updated: October 23, 2026

DMEReady is a practice tool that lets you rehearse your FAA A&P oral exam out loud with an AI examiner and get a report afterwards. These terms explain, in plain language, what you can expect from us and what we ask of you. By creating an account, starting a session, or buying a pass, you agree to them.

DMEReady is operated by Smart Hub LLC ("we", "us"). Questions about these terms: hello@dmeready.com.

What DMEReady is, and isn't

• A practice tool. DMEReady helps you rehearse answering out loud under exam-style pressure. It is not a course, not a certification, and not a substitute for studying the FAA handbooks or working with your instructor.
• An AI examiner, not a human examiner. The questions are asked by software. AI is used during the session to choose follow-up questions and afterwards to help build your report. AI can make mistakes: a report may miss something you said, or judge an answer differently than a human examiner would. Use it as feedback, not as a verdict.
• No guarantee of passing. Your result on the real exam depends on you, your preparation, and your examiner. Practicing with DMEReady does not guarantee you will pass.
• Independent. DMEReady is not affiliated with, authorized by, or endorsed by the FAA or any Designated Mechanic Examiner. Question content is based on publicly available FAA materials.

Your account

• You sign in with Google or with a link we email you. There is no password to manage. Keep access to your email account secure, because anyone who can read your email can sign in as you.
• One account is for one person. Please don't share your sign-in link or let others practice on your pass.
• DMEReady is for adults preparing for the FAA A&P exam. It is not directed at children.
• You can delete your account and data at any time from your profile page; we confirm by email. See the Privacy Policy for what we keep and for how long.

Free drills

You can try DMEReady with a short free drill before buying anything, with or without an account. Free drills are limited per person and per device so that everyone gets a fair try. We may change the free allowance at any time.

Passes and payment

• One payment, no subscription. A pass is a one-time purchase that unlocks practice for the sections and the number of days shown at checkout. It does not renew and we never charge you again without you choosing to buy something.
• Prices. The price, currency, and pass length are shown before you pay. We may change prices for future purchases; a pass you already bought is not affected.
• Payments are handled by Stripe. We don't see or store your card details. Stripe's own terms apply to the payment itself. Stripe emails a receipt to the address on your account.
• Founding price. While it lasts, the all-sections pass is offered at a lower founding price. The price shown at checkout is the price you pay.
• Upgrades. If you hold a single-section pass, you can upgrade to all three sections by paying the difference shown in the app.
• Taxes. Prices may not include sales tax or VAT where it applies; any tax is shown at checkout.

Fair use

A pass gives you unlimited practice for normal personal use. To keep the service fast and affordable for everyone, we cap very heavy use at roughly three full-length orals' worth of practice per day. If you hit the cap, you can continue the next day. Automated use, scraping, or reselling access is not allowed.

Refunds and extensions

• Refund within 7 days. If you bought a pass in the last 7 days and have used no more than 2 sessions on it, use "Request a refund" on your Plan page in the app (or email us) and we will refund it in full.
• Exam date moved? If your oral exam gets rescheduled, email us and we will extend your pass once, free of charge.
• Refunds go back to the original payment method. Processing by your bank can take a few days. When a pass is refunded, it ends at that moment.

Using DMEReady responsibly

Please don't:

• try to break, overload, or reverse-engineer the service, or access parts of it you aren't meant to;
• copy, record, or redistribute the question bank, examiner audio, or reports for anything other than your own study;
• use the service to harass, impersonate, or mislead anyone, or to break any law.

If you do, we may suspend or close your account. If we close an account for abuse, no refund is owed.

Your content

What you say in a session is yours. You give us permission to turn it into text, build your report from it, and use it to run and improve the service as described in the Privacy Policy. We do not store your session audio. Everything else on DMEReady (questions, examiner voice and text, reports' wording, design, code) belongs to Smart Hub LLC or its licensors.

Availability and changes

We work hard to keep DMEReady up, but it depends on third-party services (voice, hosting, payments) and may occasionally be unavailable. We may change or discontinue features. If we ever shut the service down while you hold an active pass, we will refund the unused part.

Limits of our responsibility

DMEReady is provided "as is". To the fullest extent the law allows, we are not liable for indirect or consequential losses, including the outcome of your exam or any costs related to it. Our total liability to you for anything arising from the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights that the law gives you and that cannot be waived.

Governing law and disputes

These terms are governed by the laws of the State of New Mexico and applicable United States federal law, without regard to conflict-of-law rules. If something goes wrong, please email us first; most issues are solved in a message or two. Any dispute that can't be resolved that way will be handled in the state or federal courts located in New Mexico.

Changes to these terms

If we change these terms, we will update this page and the "last updated" date above. If a change matters to existing pass holders, we will also tell you by email. Continuing to use DMEReady after a change means you accept the new terms.

Contact

Questions about these terms? Email hello@dmeready.com.